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DocketPeak / Personal & shared email

A place for every inbox.
Clear access for every person.

Email connections are awaiting activation. Provider setup and your mailbox authorization must be completed before live mail can be used. The built-in workspace is designed for multiple personal and shared firm addresses, unread counts, attachments and replies from the selected mailbox.

Configured around your firm’s services, people and processes.

The workflow, considered

Bring the right people into the right inbox.

01 / EXPLORE

Connect your addresses

After activation, connect Gmail, Outlook / Microsoft 365, Yahoo or a supported encrypted IMAP / POP account with SMTP. Keep multiple addresses in one mailbox picker; provider support and authorization are required.

02 / CONNECT

Set shared access

Personal mailboxes remain private to the account holder. A firm administrator can connect a shared firm inbox and grant each active member read-only or read-and-reply access, subject to their Email permissions.

03 / REVIEW

Read and respond in the portal

See unread counts, open messages, download attachments, compose, reply and forward. Choose the From mailbox for a new message; replies retain their originating mailbox. Unfinished drafts remain private to their author.

A closer look

A shared inbox with a clear sender.

Authorized shared-inbox readers can review sent-message history and who handled the message. Microsoft 365 delegated shared inboxes require the appropriate mailbox access and send permission from the provider. For Gmail, connect the actual mailbox; a Google Group or send-as alias is not a separate connected inbox.

  • Multiple personal addresses and shared firm mailboxes.
  • Unread counts by mailbox and in the portal navigation.
  • Read-only or read-and-reply grants for each team member.
  • Explicit From selection and replies tied to the correct mailbox.
  • Provider subscriptions, service limits and any usage fees remain separate.

Before you explore

Can I connect a live mailbox today?

Email connections are awaiting activation. Provider setup and your mailbox authorization must be completed before live mail can be used. Connection buttons remain unavailable until the required setup is ready. Your mailbox provider may require administrator consent, an app password or delegated send permissions. Incoming email is displayed as plain text. The demonstration workspace does not connect or send real email.

Start with the way you work.

Talk with the DocketPeak team about the right configuration for your practice.

Request a walkthrough ↗